Reference

How mgline Handles Your Personal Data

At mgline, we are transparent about every piece of information we collect when you open an account, make a deposit via UPI or Paytm, or browse our lobby…

Data collected only as neededUPI & Paytm payment data protectedRight to access your recordsRequest deletion anytimeIndia-region data handling

Browse Lobby Read FAQ

What Data We Collect and Why

mgline Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you open an account with mgline, we collect identification details — your name, email address, and phone number — to verify your identity and keep your account secure. When you deposit using UPI, Paytm, or PhonePe, we record transaction references to confirm clearance and process

1
withdrawals accurately. We also collect device and browser data to protect against unauthorised access. All data handling is subject to applicable Indian law, and access to our platform is available only where local law permits. We do not sell your personal data to third parties, and
2
we retain it only for as long as legally required or necessary for account management.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

PRIVACY CONTACT PATHS

Reach Us About Your Data

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a layered approach to data protection — covering how we store account records, how cookies function on our pages, and how we verify withdrawals before funds leave your account.

Cookie Use Explained

We use session cookies to keep you logged in and analytics cookies to understand which pages you visit most. You can adjust cookie preferences in your browser settings at any time without losing account access.

Account Security Layers

Your account password is stored as a one-way hash — we never see it in plain text. We also flag unusual login locations and prompt you to verify via a code sent to your registered mobile number.

Data Retention Schedule

Transaction records tied to UPI, Paytm, and PhonePe deposits are kept for the period required under Indian financial regulations. Personal profile data is deleted within 90 days of a verified account closure request.

Who Can Access Your Data

Only authorised mgline staff and our payment processing partners access your data, strictly to fulfil their role. Third-party partners are contractually bound to handle your data under the same privacy standards we follow.

Your Right to Correction

If any detail in your account profile is incorrect — name spelling, email address, linked phone number — you can raise a correction request through chat or email. We update records within 10 business days of verifying your identity.

Policy Update Notification

When we update this Privacy Policy, we display a notice inside your account dashboard and send an email to your registered address before the changes take effect, so you are never caught off guard.

Your Privacy Policy Questions

Here are the questions we hear most from India account holders about how their data is managed on mgline. If your question is not covered here, reach us directly through live chat or email.

We collect your name, email address, phone number, and identity verification documents. When you transact via UPI or Paytm, we also log payment references to confirm deposits and process withdrawals accurately.

We do not sell your data. We share it only with payment processors like UPI and PhonePe networks, and with identity verification partners — all under strict data-sharing agreements that mirror our own privacy standards.

Transaction records are retained for the period mandated by applicable Indian financial law. Personal profile data is deleted within 90 days of a verified account closure, unless a legal obligation requires us to hold it longer.

Yes. Submit a data access request via in-account chat or email. We provide a structured summary of your stored data within 30 days, covering account details, transaction history, and any identity documents on file.

Use the in-account privacy request form or contact our support team through live chat and select the Privacy topic. We process verified deletion requests within 30 days, subject to any legal retention obligations that apply in India.

We use session cookies for login continuity and analytics cookies to understand site performance. You can block or remove non-essential cookies via your browser settings; doing so does not affect core account functionality.

Yes, the policy applies across India. Access to our platform is available where local law permits, and our data handling practices comply with applicable Indian data protection requirements regardless of which state you are in.

How mgline Handles Your Personal Data

Reach Us About Your Data

Data Handling, Cookies and Account Security

Cookie Use Explained

Account Security Layers

Data Retention Schedule

Who Can Access Your Data

Your Right to Correction

Policy Update Notification

Your Privacy Policy Questions

01 What personal data does mgline collect when I open an account?

02 Does mgline share my data with third parties?

03 How long does mgline keep my account data after I close my account?

04 Can I request a copy of the data mgline holds about me?

05 How do I ask mgline to delete my data?

06 What cookies does mgline use and can I turn them off?

07 Does mgline's Privacy Policy apply if I access the site from a different Indian state?

Related Pages